Improving the Customer Experience
Select Express & Logistics continues to explore and invest in technology that improves the customer experience and our ability to be efficient and cost effective.
With industry specific and customized technology solutions we offer a robust web based order entry and tracking system that puts you in control of your deliveries and your account. You can place your orders on-line, track your deliveries in real-time, manage your account and obtain customized detailed reports.
Our retail clients benefit from our system to system and point of sale integration, providing complete synchronization for all aspects of the delivery process.
Take control with our on-line reference verification solution enabling job controls that eliminate entry errors and allocate expenses, a feature most used by companies who charge back their clients and conduct job-costing analysis.
We offer automated proof of deliveries by email from our electronic dispatch system and signature capture.
We also offer a smartphone/tablet Application that runs on iOS and Android devices. Order placement and tracking anywhere anytime.
Other technology solutions you benefit from with Select Express & Logistics:
- ASN – advanced shipping notification
- Scanning capabilities technology
- GPS enabled tracking of drivers
- POS (point of sale) connectivity
- Two way contact with drivers and field supervisors
- Routing software – routing optimization
- Off-site data center – redundancy built in on servers and phone systems
- Disaster recovery and offsite data storage, secure server technology with firewalls to protect our customer's information
- Philosophy of continuing to investigate and invest in the tools and technologies to improve the customer experience